(702) 213-4565
Carrier Factory Authorized Dealer in Henderson, NV
Sunrise Service is a Carrier Factory Authorized Dealer in Henderson, Nevada, and one of only two in the Las Vegas valley. It is the highest standard Carrier sets for the companies that install and service its equipment. We install, repair and maintain Carrier air conditioners, furnaces and heat pumps from our shop at 7380 Commercial Way, and we have served Southern Nevada since 1993.
EXPERT HVAC INSTALLATION WORKMANSHIP
What is a Carrier Factory Authorized Dealer?
A Carrier Factory Authorized Dealer is a heating and cooling company that Carrier has recognized as meeting its top standard for skill, service and customer care. On its dealer listings, Carrier describes these companies as having “met Carrier’s highest standards for superior skills, service.”
That is a narrower group than it sounds. Plenty of contractors can buy and install Carrier equipment through a distributor. The Factory Authorized designation is something Carrier awards to a dealer and expects it to keep earning. It is a statement about the company doing the work, not just the brand of the box.
The name on that box goes back to Willis Carrier, who designed the first modern air conditioning system in 1902. More than a century later, the brand is still the one most homeowners recognize when they think of air conditioning — which is exactly why it matters who installs it.
How does an HVAC company become a Carrier Factory Authorized Dealer?
A dealer earns the designation by meeting Carrier’s standards for licensing, technician certification, training and customer satisfaction, and keeps it by continuing to meet them. When Carrier launched the program, it set out these conditions, as reported by ACHR News:
- Current state licensing and U.S. EPA certification.
- NATE-certified technicians — at least half the dealer’s technicians at launch. Every Sunrise technician carries NATE certification.
- A 100% satisfaction guarantee on installations.
- Training and testing through Carrier’s own programs.
It is not a one-time badge. Carrier’s current dealer documentation, published in 2026, sets out ongoing metrics a dealer must meet to remain compliant — including how many of its customers’ Carrier systems are connected to Carrier’s dealer portal, with the homeowner’s permission. The standard keeps moving, and so does the work of meeting it.
Sunrise holds Nevada HVAC licenses C-21 #0043055 and #0036965, and plumbing license C-1D #0079086.
Who is a Carrier Factory Authorized Dealer near Henderson and Las Vegas?
Sunrise Service, at 7380 Commercial Way in Henderson, is a Carrier Factory Authorized Dealer — one of only two listed in the Las Vegas valley on Carrier’s dealer locator.
We serve homes across Southern Nevada, including Henderson, Las Vegas, North Las Vegas, Boulder City, Summerlin South, Enterprise, Paradise, Spring Valley, Sunrise Manor and Whitney.
GUARANTEED HOME COMFORT
Why does Factory Authorized status matter for your home?
Because the installation decides how well any system performs, and the designation is Carrier vouching for the installer. The same air conditioner can run well for years or struggle from day one, depending on how it was sized, charged and connected to the ductwork.
In Southern Nevada that difference shows up fast. A cooling system here works hard for most of the year, and summer afternoons above 110 degrees expose every shortcut in an installation. A Factory Authorized Dealer has been held to Carrier’s standard for exactly that work.
It also matters after the install. A dealer that has to keep meeting the manufacturer’s standards has a reason to get the follow-up right — the guarantee, the warranty paperwork, the callback — and not just the first visit.
Customer Reviews
What Our Customers Say
I was glad that Sunrise Service came to the rescue to fix our AC unit. Not only was a tune-up given but Jose (Sunrise employee) was also able to clearly explain what exactly went wrong with it. Thank you Jose.
Carlos A.
Jose has been doing semi annual maintenance and any necessary repairs on my units for years. He is dedicated, very experienced, and conscientious. Hat is also off to Mike, his manager. I have been using Sunrise for more than 15 years. Strongly recommended.
R. S.
Whole experience could not be better. From Martin in Service, Cody in sales, Jose & Javier installation, they know their job and do it very well with customer needs and satisfaction their priority! This is a quality company and would highly recommend!!
Paul C.
Glad I made the decision to call Sunrise AC. Cody responded very quickly. His quote was very fair. The installers did a great job installing the new units. We are very happy with the work. We highly recommend this company. Ask for Cody, he will lead you in the right direction.
JoAnn C.
What Carrier services does Sunrise provide?
Sunrise installs, repairs and maintains Carrier heating and cooling systems for homes across the valley:
- AC repair and service
- Furnace repair and service
- Heat pump repair
- HVAC maintenance — an annual inspection and tune-up
- AC, furnace and heat pump installation
- Complete HVAC system installation, including thermostats
Our Annual Discount Club adds scheduled maintenance, priority service and member pricing for $199 a year. Emergency service is available 24 hours a day.
How long do I have to register a Carrier warranty?
Ninety days. Carrier requires eligible equipment to be registered within 90 days of installation to unlock its extended coverage.
Register in time and Carrier lets you choose between a 10-year parts-only limited warranty and a 5-year parts plus 3-year labor limited warranty — the labor option is available when the installing dealer participates. Miss the window, and Carrier’s standard 5-year parts warranty applies, with no labor coverage. Installations in new residential construction are not eligible for that choice.
Registration is the step most often missed, and it only takes a few minutes. If Sunrise installs your system, ask your technician to confirm it is registered before they leave.
FLEXIBLE FINANCING REBATES
Are Carrier rebates and financing available in Henderson?
Yes. Carrier runs Cool Cash rebates at select times of the year, and Carrier financing is available with approved credit, including monthly payments. Ask about current offers when you call — rebate windows open and close through the year, and we will tell you what applies to the system you are considering.
Is it better to buy a Carrier system from a Factory Authorized Dealer?
If you want the installer held to Carrier’s own standard, yes. Carrier equipment is sold through many contractors, and the designation is the one way to know, before anyone arrives, that the company installing it meets the manufacturer’s bar for certification, training and customer satisfaction.
It does not mean every other contractor does poor work. It means one company has been checked by the people who built the equipment, and has to keep passing.
How can I check whether a company is a Carrier Factory Authorized Dealer?
Look it up on Carrier’s dealer locator at carrier.com. Factory Authorized Dealers carry the designation on their Carrier listing, along with their address, services and certifications. You can see Sunrise’s listing on Carrier’s site here.
It takes about a minute, and it is worth doing for any contractor who says they are authorized by a manufacturer. A claim you can verify is worth more than one you have to take on trust.
Frequently Asked Questions
Is Sunrise Service a Carrier dealer?
Yes. Sunrise Service is a Carrier Factory Authorized Dealer, Carrier’s highest designation for the companies that install and service its equipment. We install, repair and maintain Carrier air conditioners, furnaces and heat pumps from 7380 Commercial Way in Henderson, and the designation is shown on Sunrise’s listing on Carrier’s own dealer locator.
How many Carrier Factory Authorized Dealers are in Las Vegas?
Two, according to Carrier’s dealer locator, and Sunrise Service in Henderson is one of them. Many more contractors install Carrier equipment, but only a small number hold the Factory Authorized designation. You can check any company’s status on carrier.com.
Are Sunrise technicians NATE-certified?
Yes. Every Sunrise technician carries NATE certification, which is an industry credential earned by passing knowledge exams in heating and cooling. Carrier’s listing for Sunrise also shows the NATE dealer designation.
Does a Carrier Factory Authorized Dealer cost more?
The designation is about standards, not price. What a Carrier system costs depends on the equipment, the size of your home and what the installation involves. Sunrise gives free estimates on new systems, in writing, so you can compare before you decide.
How long do I have to register my Carrier warranty?
You have 90 days from installation. Register in time and Carrier offers a choice of a 10-year parts-only limited warranty or a 5-year parts plus 3-year labor limited warranty, with the labor option available when your installing dealer participates. Miss it, and the standard 5-year parts warranty applies with no labor.
Does Sunrise repair Carrier furnaces and heat pumps?
Yes. Sunrise repairs and services Carrier furnaces, heat pumps and air conditioners, and installs all three. Annual maintenance — an inspection and tune-up — is available too, and our Annual Discount Club covers scheduled maintenance and priority service for $199 a year.
Does Sunrise offer emergency Carrier repair?
Yes. Sunrise offers 24-hour emergency service across Henderson and the Las Vegas valley. Call (702) 568-5300.
Planning a new Carrier system or need one repaired?
Call Sunrise Service or book online. Free estimates on new systems.
Specials & Discounts
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Service Areas
At Sunrise Service, we proudly define ourselves as certified service professionals with a passion for helping our community. We are proud to offer our services in and around the following communities:
- Boulder City
- Centennial Hills
- Enterprise
- Henderson
- Las Vegas
- North Las Vegas
- Paradise
- Summerlin South
- Summerlin
- Spring Valley
- Sunrise Manor
- Whitney
For more information on areas we cover or services we provide, please call (702) 213-4565.
